Frequently Asked Questions - FAQ
Why book with Bookers?
Bookers is a tourism agency that works exclusively with Rio Carnival and has over 15 years of experience, attending more than 5000 visitors every year who want to know Rio Carnival.
We are a Brazil And US Government Certified Travel Agency. Only agency licensed both in Brazil and the USA.
We have specialized service by email, phone, chat and Whatsapp, from Monday to Friday and in person, in our Carnival Hospitality Desk, during all the days of the event.
In addition, our websites are protected by the Secure Socket Layer (SSL) security certificate, advanced encryption technology, which guarantees privacy and security of customer data in all transactions.
What are the ways of payment?
Payment can be done by credit card, all major credit cards are accepted, via Paypal account or wire transfer to our Bank of America account.
Deposits or wire bank transfers will be validated only after sending the receipt and when the value is credited to our account of Bank of America. Please contact our Rio Carnival Help Desk and ask for our bank details.
What are the best tickets in the Sambodromo?
The Sambodromo was built to provide a great show for the viewers. Each type of ticket has benefits.
For those who want assigned seats and comfort, we usually recommend Front Box tickets. The Front Box are assigned chairs, inside a small space with fences, very close to the runway, with a privileged view of the parade. We also have the Covered box option, located exclusively in sector 7 row D, with cushioned seats, with a fan and it is covered, ideal for rainy days.
The Grandstands are a good options too, if you are looking for a cheaper ticket, but keep in mind that those tickets do not have seats, they are large concrete steps. Also Grandstands tickets are not numbered except for Sector 9, which is the tourist sector. In other sectors, if you want to choose your place we recommend that you arrive 2 hours before the first parade.
For those who wants a chair and assigned seat, but does not want to pay too much for it, the Allocated chairs are a good option, just keep in mind that they are located in sector 12, at the end of the parade.
We recommend the Folia Tropical and Super Folia tickets for those who likes to party, who want to enjoy the parade and have fun at the same time. They offer an open bar, buffet, DJs, shows and several attractions, but because they have a capacity for 1,000 people and do not have seats to watch the parades, this is not the most comfortable option, but it is the best for party people.
Even side or odd side?
The Sambadrome is divided into sectors with even and odd numbering. Each side has its characteristics, but both sides have the same view so the choice should be based more on how you want to go to the Sambadrome.
The tickets on the even side are closest to the subway/metro station Praça Onze, about 300 meters walk. It is a great side for those who want to go to the Sambadrome by subway.
The odd side is about 1.2 km from the Central subway/metro station, a little bit far, but it has an easy access by car. It is the best option for those who want to go to the Sambadrome by taxi, Uber or transfer.
How to get my tickets?
After finalizing your purchase on our website, you will receive a voucher by email, which must be printed and exchanged for the actual tickets here in Rio de Janeiro, at our Hospitality Desk located at the HOTEL ATLÂNTICO COPACABANA and tickets can be picked up from Tuesday, February 22nd to Monday, February 28th 2022, from 10am to 5pm. And on Friday March 4th to Saturday March 5th, 2022 for those who purchased a Champions Parade ticket, from 10am to 5pm.
It’s mandatory the presence of the card holder to receive the ticket, bringing original identity document with signature and photo and credit card used in the purchase.
In wich sector starts the Rio Carnival Parade?
The parade begins at sectors 2 and 3, ending in sectors 12 and 13, where the Apoteose Square are.
How old a children can watch the parade?
Children under 5 years old are not allowed to enter the Sambadrome, not even accompanied by their parents or guardians. Brazilian justice has determined that the high sound of the parades is capable of damaging the hearing of the child. Minors, with 5 years or more can enter the Sambadrome and must be accompanied by the parents or legal guardians and must have a ticket. Don't forget to bring a document, such as passport, ID or a birth certificate to prove the age, because it can be requested at the entrance.
Can I choose my seat at Sambódromo?
Although there are assigned seats only on front boxes, allocated chairs or in the Sector 9 grandstands tickets, it is not possible to choose where you will be staying during the purchase. For security reasons the authorities only release tickets a few days before the carnival to avoid fake tickets and we get the tickets randomly so we can't guarantee a specific seat. The places closest to the front are given to those who buy in advance. But even though is not possible to choose your seats, tickets bought together sit together.
What is the difference between the parades of the Special Group, Acess Group or Champions?
The Access Group that parades on the first and second day of carnival, February 25th and 26th, is like the second division of samba schools. They’re competing to get into the special group. They are traditional and beautiful samba schools , but the schools are simpler and the parades are too.
The Special Group that parades on the third and fourth day of carnival, February 27th and 28th, are the parades of the main samba schools of Rio. On these days the best and most famous samba schools perform with extravagant costumes and floats.
The Champion's Parade, that happens on the following Saturday, March 5th, reunites the Champion school and five runner-ups, from the special group parades, celebrating victory and closing the Rio Carnival Samba Parades, repeating the same parade from the special group days.
Where is the Hospitality Desk during Carnival and what is the operating schedule?
The Hospitality Desk will be at the Hotel Atlantico Copacabana, located at Rua Siqueira Campos, 90, Copacabana, at the Imperial Hall. The Desk will works Tuesday, February 22nd to Monday, February 28th, 2022. For those who bought tickets to the Champions parade the exchange will be made on Friday, March 4th and Saturday, March 5th. From 10am to 6pm local time.
Is Bookers the official seller?
Bookers International is a tourism agency authorized by the official organizers of Rio carnival to sell tickets and packages for Rio carnival.
How much is the tickets?
All prices and ticket types are available on our website. To check prices access: https://www.carnivalbookers.com/rio-brazil/carnival/tickets/2021/buy
What is the best sector?
The Sambadrome was designed to offer a great view of the show to everyone in any sector.
Sectors 2 and 3 are in the beginning of the parade so it is possible to see the schools warming up before entering the Sambadrome.
Sectors 4 and 5 are between the beginning and the middle, the waiting between one school and another is less, but it is already possible to start to see the formation of the parades on the avenue.
Sectors 6, 7, 8 and 9 are the favorite sectors as they are located in the middle of the Sambadrome and offer a more complete view of the parade. The wait between one school and another is a little longer.
Sectors 10 and 11 are for those who want to feel the drums, as they are in front of and beside the drummer’s nich. The waiting time between schools is longer.
The sectors at the end, 12 and 13 have the thrill of seeing the school cross the finish line, but the waiting between the schools is even longer.
How does the Special Delivery service work?
You can choose to receive your ticket at the hotel where you will be staying or at the address of your choice here in the city of Rio de Janeiro. As a matter of logistics, we only deliver to the main tourist districts and central regions of Rio. The delivery fee is US$14 per ticket and maximum charge for multiple tickets is US$56.
You must schedule a delivery day and time range, as well as provide the address where you want to receive your ticket, all through our website.
Keep in mind that the credit card holder used in the purchase, or the purchase holder in case of other ways of payment, must be present to receive the ticket and sign the delivery receipt, as well as present all required documentation: passport or ID from the holder, original credit card used in the purchase (if this was the payment method) and the voucher.
I'll be on a cruise/ship. Can I get my tickets in the Port?
To receive your ticket in the Port you must select Special Delivery during the purchase and pay the delivery fee. The delivery to the port works as follows, we have a delivery point, a Bookers store, that will be located in the main gate (Terminal 4) with an employee of ours delivering the tickets from 9am to 6pm. You must choose a day and a time range and must go to our meeting point to receive the tickets, on that day and time range that you scheduled. When you inform the delivery address on our website remember to put the name of your cruise/ship.
When the costumes are available for purchase?
We depend on the samba schools and our suppliers. Usually in mid-November, when samba schools have defined their plots, their wings and themes, we have costumes for sale.
The costumes must be returned after the parade?
No! The costume is yours. A great souvenir to take home.
With the costume can I watch other parades?
No. The costume only allows you to stay in the warm-up area next to your samba school and to parade along Avenida Marques de Sapucai, the Sambodromo. To watch other parades you must have a ticket.
How do I give my measures?
After purchase you will have the option to send your measures, through our website, inside your account.
Where should I go with my costume to find my samba school?
After purchase, you will be instructed on the location where to meet with other members of your school in the parade area, on Avenida Presidente Vargas, which gives access to the Sambadrome. There are two options of warm-up areas, one is in front of the Cedae / Correios building and the other one is in front of the building named “Balança mas não cai”. You must arrive there 2 hours before your parade.
There is a locker to keep my clothes and belongings during the parade?
No, unfortunately there is no lockers at the parade area. We recommend that you go there wearing your costume and take few belongings. During the parade you must hide your belongings within your custome
How to get to Sambadrome wearing my costume?
You can purchase a VIP costume on our website, which includes transportation from our Hospitality Desk in Copacabana to the warm-up area and a guide to accompany you throughout the parade and bring you back safely. The best option for those who do not want a VIP costume is the subway, many people are dressed up to parade too.
Can I take photos?
You can take photos during the warm-up and after the parade. During the parade it is forbidden to take photos so it is necessary to hide your camera or cell phone under the costume. We do not recommend taking professional or large cameras as it will be difficult to hide during the parade.
How can I parade with a samba school?
To parade along with a samba school in Rio, you must buy a costume. The costumes are available for purchase on our website as soon as they are launched by the samba schools. We work with several samba schools from the access group and the special group. To see the costume options and samba schools available access: https://www.carnivalbookers.com/rio-carnival-costumes
How do I buy my costume?
To buy your costume you must access our website: https://www.carnivalbookers.com/rio-carnival-costumes
You will choose between the costume options and samba schools available, create an account or login into your account and proceed with the purchase. During the purchase you will have the option to send your measures, through our website, inside your account.
Is there a place to keep the costume if I watch the parades?
No, unfortunately there are no lockers at the Sambadrome. You can discard the costume right after the parade, or if you want you can take it with you.
What can I bring to the parade?
The costume is an important part of the parades and counts points for the samba school, so it is not allowed to parade with any component that is not part of the costume on display or have any part of the costume missing, which can even cause your expulsion from the parade. We recommend you to bring only the essentials, such as money and your ID, in a small bag or a money belt that can be put close to your body, inside the costume and that does not compromise the costume.
What time should I arrive?
On the Access Group parade days the parades start at 10 pm and on the Special Group and Champions parade days the parades start at 9:30 pm but the gates of the sambadrome are open at 7 pm. If your ticket does not have assigned seat and you want to choose where to sit, we recommend that you arrive at least 1 hour before the show. If your ticket has assigned seat, there is no need to arrive before the parades start. The show is long and runs until dawn, so if you prefer to save your energy to attend the last school, we recommend that you arrive later. Remember that you can enter the sambadrome any time you want, so you have the flexibility to decide which schools you want to attend and schedule your time.
What clothes should I wear?
Use comfortable clothes. Because it‘s during the summer, the weather is very hot. The spotlighting and the large concentration of people leave the place even hotter. There may be rain at night, so a raincoat is recommended because umbrellas disturb the view of who are behind and it's forbidden.
What can I bring to the Sambadrome?
You can take food and drinks to the Sambodromo. Just keep the limit of two 500ml transparent plastic bottles with any drink and two food items (snacks, fruits, sandwiches etc.) per person.
Is it possible to buy food and drinks at the Sambodromo?
Yes. There are several kiosks, snack bars and vendors inside the Sambadrome. Credit and debit cards are accepted.
How to avoid lines and crowds?
The movement is higher around 9 pm and also at the end of the last school of samba. But it's also big during the breaks between schools. So enjoy a school that you don’t like so much to go to the bathroom, buy food, drinks or go the shopping area.
What time does the parade start?
On the Access Group parade days, the parades start at 10 pm and on the Special Group and Champions parade days, the parades start at 9:30 pm.
Are there restrooms at the Sambadrome?
Yes, throughout the Sambadrome, in all sectors, it is possible to find restrooms in the common areas. The Fronto box area and the Folia Tropical and Super Folia have exclusive bathrooms for those who have tickets in these areas. Chemical toilets are available in sectors 12 and 13.
Can I leave the Sambadrome and come back later?
You can leave and return as many times as you want from your grandstand, front box and allocated chair to go to the food, restroom and shopping area inside the Sambadrome, but after leaving the Sambadrome you will not be able to return.
Is there a place for a wheelchair user?
Unfortunately the Sambadrome does not have many options adapted for wheelchairs. There is an exclusive area for wheelchair users and people with special needs, which is in sector 13, but tickets are limited and it is available only for brazilian citizens.
Another adapted option is the Folia Tropical and Super Folia. They are fully adapted, with access ramps and an elevator, in addition to having an exclusive area for people with special needs to watch the parades, very close to the parade and the window.
Transfer to Sambodromo
How to get and return from Sambodromo?
You can go to the sambadrome in several ways. By taxi, Uber, subway or transfer are the most recommended options. We do not recommend that you go by conventional bus as many bus routes change during the parade days and we do not recommend that you go by car as the streets surrounding the sambadrome are closed, making access difficult. To learn more about all the transport options for the sambadrome, access: http://www.carnivalbookers.com/rio-de-janeiro/transportation/how-to-get-to-the-sambadrome-in-rio
Can I go by taxi?
Yes. The Sambadrome has an agreement with two authorized taxi companies, one for each side, that will drop you off inside the Sambadrome, Coopatur and Coopertramo. To use them you must make a reservation by phone. For the odd side: Coopertramo, phones 21 2560-2022 or 2560-1474. For the even side: Coopatur, phone 21 3885-1000. Inform the taxi driver of your sector number so that he can take you to the correct entrance and on the way back, you can take one of these taxis, parked between sectors 8 and 10 on the even side and between sectors 9 and 11 on the odd side. They have pre-arranged fare and you must contact the company to find out about the exact prices.
Can I get a Taxi on the street or an Uber?
You can also call a taxi on the street or an Uber, but note that the Sambadrome's surroundings will be closed to vehicle circulation, with the exception of accredited companies. When using a regular taxi or Uber, you will probably have to walk down some streets until you reach your sector in the Sambadrome. This option is only suitable for those who have tickets to the odd sectors, as the access of cars on this side is easier. We do not recommend this option if you have ticket to an even sector, as the streets on this side are small, complicated and easy to get lost.
Can I go by car?
The streets surrounding the Sambadrome will be closed to vehicles, with the exception of vehicles accredited by the city hall. In addition, there are almost no places to park near the Sambadrome and they are very expensive and often illegal. Do not park in prohibited places, there are a lot of supervision and probably your vehicle will be fined or towed. If you want to use a car, a good option is to drive to a subway/metro station that aren’t near to the Sambadrome and park your car to go by subway/metro. For example, Botafogo Station, Largo do Machado Station, Gloria Station and Catete Station in the South Zone.
Can I use the subway/metro to the Sambadrome?
Yes, this is the best public transportation option. The subway service is very reliable and safe, running without interruption throughout the carnival, 24 hours a day during parade days, with an interval of 10 minutes during the night. For the even sectors, the near station is Praça Onze, approximately 300 meters from the Sambadrome. For the odd sectors, the near station is the Central station, approximate 1.2 kilometers from the Sambadrome.
How does it work the transfer service ?
Our Special Transfer service is the most convenient and safe way to reach the Sambadrome. Departing from the main hotels in Rio, at 3 specific times and on the way back, at the end of each samba school's parade there is a transfer returning to the same point you boarded. Get to know more about our transfer: https://www.carnivalbookers.com/rio-de-janeiro/transportation/transportation-to-the-sambadrome
How does the Bookers Angels works?
Bookers offers a special service for those who buy tickets for the Grandstands on the even side.
You will leave our Hospitality Desk in Copacabana and take the metro / subway to the Sambadrome round trip next to a specially trained Bookers Angel Guide.
In the company of the Angels, your only goal will be fun, because we take care of the rest! And there is more, the metro / subway tickets are on our own. To see more access: https://www.carnivalbookers.com/angels
Do you have a Transfer from the port / pier?
Our Special Transfer Service can also be purchased along with your tickets and after completing your order you can choose a location and time to be picked up from the port. Our transfer departs from the Terminal 4 exit, the main gate.
Do you sell ball tickets?
Yes, we sell tickets for the Magic Ball at the Copacabana Palace Hotel, the most luxurious ball of Rio carnival. The tickets for the Copacabana Magic Ball become available around mid-November.
How much is the Ball ticket?
All prices and ticket types are available on our website. To check prices access: https://www.carnivalbookers.com/balls
What is the difference between the tickets type?
There are 3 different ticket types: Standing, Noble Room and Golden Room.
The Standing ticket includes buffet dinner, full open bar and gives access to all ballroom settings, but do not entitle you to be seated at a table.
The Noble Room is the furthest room from the stage, includes table seating which are shared, gives access to all ballroom settings and also include buffet dinner and full open bar.
The Golden Room is the room where the stage is, includes table seating which are shared, gives access to all ballroom settings and also include buffet dinner and full open bar.
Where should I stay in Rio?
We always recommend our clients to stay in the main tourist districts of Rio, near the beach and also from various shops. Some of them are: Copacabana, Leme, Ipanema, Leblon, Botafogo, Flamengo, Barra da Tijuca, São Conrado, among others.
Those neighborhoods are safe, beautiful, and offer many entertainment options for all ages.
Can I buy a Carnival travel package?
Yes, for sure! For this, you must contact our Carnival Experts by email [email protected]
What to do during Carnival?
During Carnival dates the city is full of people willing to have the most fun, so Rio offers many options to entertain everyone.
Besides the beaches and thousands of attractions, Rio's carnival has an immense diversity of carnival street parties and bands spread throughout the city and for all tastes.
If you want a high society event, the Copacabana Palace Magic Ball is the most suitable gala event.
The main event of the Rio Carnival is the parades of the Samba schools in the Sambadrome.
In addition, you can participate in various shows, festivals, artistic exhibitions and enjoy the landscapes of the Wonderful City.
Do I need a Visa to Brazil?
Before entering any foreign territory you should check with the government of your country to determine if only the passport is required or if a Visa is necessary.
Most Latin American countries do not need a visa to enter the country. In the same way, European tourists are allowed to enter with their passports and recently the government also granted this benefit to citizens of the United States, Canada, Australia and Japan.
If you need more info, you can contact the brazilian embassy: http://www.itamaraty.gov.br/en/